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    Jonathan Acuña Solano, Post Author
    Contact Email: jonacuso@gmail.com

Andragogy and its Contributions to Higher Education

Andragogy, Education and Learning, Higher Education 0 comments

Structural scheme of adult education and adult learning
Taken from http://www.andragogy.net/

Andragogy and its Contributions to Higher Education

By Prof. Jonathan Acuña-Solano, M. Ed.
School of English
Faculty of Social Sciences
Universidad Latina de Costa Rica
Wednesday, September 28, 2016
Post 297

          “Knowles’ theory of Andragogy is an attempt to develop a theory specifically for adult learning” (Andragogy (Malcolm Knowles), 2015). In higher educational contexts and teaching scenarios, it has been well understood that working adult students (WASs) and traditional learners cannot be taught in the very same way. “Knowles emphasizes that adults are self-directed and expect to take responsibility for decisions” (Andragogy (Malcolm Knowles), 2015). Those decisions Knowles talks about are connected to how they perceive themselves in term of knowledge and abilities, self-concept, expectations, needs, and attitudes towards their academic life and how much they have learned empirically at their workplaces. “Adult learning programs must accommodate this fundamental aspect” (Andragogy (Malcolm Knowles), 2015) of Andragogy to their study programs and to the corresponding training that needs to be provided to their faculty members.

          As pointed out before, faculty members need to comprehend that WASs are quite different from the regular traditional learners. “Andragogy makes the following assumptions about the design of learning: (1) Adults need to know why they need to learn something, (2) Adults need to learn experientially, (3) Adults approach learning as problem-solving, and (4) Adults learn best when the topic is of immediate value” (Andragogy (Malcolm Knowles), 2015). This is the way WASs are expecting to be taught by their instructors, and to better understand the relationship of these four assumptions, the infographic summary below has been prepared.

          The idea behind this simple infographic summary is to always keep in mind the four basic principles in WASs’ education. “Adults need to be involved in the planning and evaluation of their instruction” (Andragogy [Malcolm Knowles], 2015). Opposed to the common belief where the traditional learners do not get “involved” in how they are going to be taught, WASs have an active participation on “the planning and evaluation of their instruction” since they come to class ready to acquire knowledge that can be quite practical for their day-to-day office tasks. WASs also contribute with the expansion of contents that courses in higher education offer due to the concrete needs that they have in their corporate positions; besides, they also participate in the ways they can be graded to demonstrate how they can handle new information but applied to their current jobs. This is quite different to what we commonly expect from the traditional students who lack this dynamism imported to class by WASs.

Understanding the Working Adult Learners, Created by Prof. Jonathan Acuña-Solano
[Click picture to enlarge.]

          “Experience (including mistakes) provides the basis for learning activities” (Andragogy [Malcolm Knowles], 2015). Comprehending the prevalent dynamism in WASs’ way of learning, any knowledge-building activity needs to be rooted in their empirical experience(s) gained while at work. Since WASs’ maturity allows them to self-direct them and self-control their learning in terms of content and time, they need to be provided the chance to exercise their horizontality in learning. Problem-based and project-based tasks are ideal for them especially when learning activities are addressing common problems faced by them while doing what it is expected from them but efficiently and effectively. And as noted before, WASs come to class with empirical skills developed at work and that need to be transformed into competencies, and all these can be achieved by allowing them to exercise their prior knowledge in what they are accustomed to doing.

          “Adults are most interested in learning subjects that have immediate relevance to their job or personal life” (Andragogy [Malcolm Knowles], 2015). WASs greatly rely on their former working experiences to deal with the content of courses, projects, and so on. If course learning is aimed at interesting them, it needs to be grounded on hands-on experiences that have a direct impact on what they do at work, either by clarifying them processes or by giving them extra ideas of how to face those processes. WASs want to see that what they learn have an immediate use in what they have to perform at work. Traditional learners are not exactly made this way, and they simply received knowledge to be later on used in their future jobs sience they lack “immediate relevance” to their lives or even studies. These learning experinces targeted at helping WASs develop themselves are not quite productive for traditional learners whose expectations are merely in the creation of skills that can be used in their future positions.

          Finally, “adult learning is problem-centered rather than content-oriented”  (Andragogy [Malcolm Knowles], 2015). WASs use new information to carry out tasks more efficiently at work, not later on in life. That is why they need to be challenged with problems they may face regularly at work; in this way, they can come to exercise all they have gained in their workplaces to find sensible solutions to what they are confronted with. WASs come to our classrooms with lots of empirical knowledge and skills developed solely at work and that –by means of our guidance- need to become competencies. Content orientation in teaching is not for these kinds of learners; it works pretty well with traditional learners. However this latter type of students need to be also taught in this way, too.

          The true Andragogic facilitator needs to “design didactic situation that allow adults to meet new self-realization possibilities”  (Laureate Education Inc., n.d.). If this is not properly met, dissatisfaction is going to be present in every WAS in a higher education classroom. “The Andragogic Facilitator will accept and value every student as a complete person, will respect their ideas and thoughts” (Laureate Education Inc., n.d.). This respect for the kind of individual each WAS is can provide the instructor with room to successfully create a learning community where the exchange of data and the sharing of experiences can help each and every one (including the instructor) with real-life experiential learning activities to be later on adopted and adapted to enhace their working perfomance to more efficient standards.

References

Andragogy (Malcolm Knowles). (2015). Retrieved from InstructionalDesign.Org: http://www.instructionaldesign.org/theories/andragogy.html


Laureate Education Inc. (n.d.). Understanding the Working Adult Student. Obtenido de Laureate Faculty Development: http://global.laureate.net


Wednesday, September 28, 2016



A Vast Green Field of Opportunities: Understanding Why Student LMS Results Show Success or Failure

Higher Education, Hybrid and Blended Learning, LMS 0 comments

Photograph taken in Honduras, CA and Contributed by Fernando Carranza

A Vast Green Field of Opportunities:
Understanding Why Student LMS Results Show Success or Failure

By Prof. Jonathan Acuña-Solano, M. Ed.
School of English
Faculty of Social Sciences
Universidad Latina de Costa Rica
Saturday, September 24, 2016
Post 296

          Though I am currently working more with online learning scenarios that include WASs, mostly faculty members of various universities around the world, I do have my F2F language courses with pupils who want to learn English for various reasons. Somehow, most of F2F students are newbies in the use of an LMS with a Blended Learning orientation because former language trainers encouraged LMS work as a mere eWorkbook and not as the tool it actually is. As soon as they became my learners, I changed the whole dynamics of blended work on the platform though it was perceived as a mandatory statement coming from me, their instructor. When confronted with their final grades in the course, a big disparity between LMS results vs. final exams and course grades was noticed. And all this made me think of the reasons why this happened: 1) task completion is not a synonym of learner autonomy, 2) learning consolidation is not guaranteed by time invested on the platform, and 3) student cognitive capacity can be affected by time on task in the LMS.

          To start with, task completion is not a synonym of learner autonomy. In Blended Learning, the LMS is a place to foster autonomous learning; however, it is commonly perceived as a grade-oriented practice scenario. Traditional pupils come to work on the platform not just because they want to continue practicing what was studied in a F2F session but because they feel they need to get a series of language tasks correct to get a percentage in their final grades.  With this kind of attitude, learning and its consolidation is undervalued by language performers and by their instructors. The constructivist rationale of language learning aided by Blended Education is easily defeated by this kind of behavior present in the school’s language trainees and trainers. As a consequence, autonomous learning is not achieved because students are just grade-oriented rather than language learning success-oriented looking for opportunities to demonstrate how much they have been learning and how they can use what they have acquired in class and on the platform.

          As a second point to be considered, it is essential to comprehend that learning consolidation is not guaranteed by time invested on the platform. Time fully devoted to self-reviews and language expansion activities of thematic units in a course can be minimum and not productive for language learners’ construction of their knowledge in the target language or for the expected CEF level when they finish a course. Pupils in a course cannot be just circumscribed to what books state and what is covered in class aided by their teachers; they need to go beyond these boundaries to look for their learning consolidation elsewhere and on the course platform. The LMS is meant to replicate –up to certain extend- coursebook tasks for student further analysis and practice. If these practice exercises are not done timely and conscientiously, can they be counted as guided, instructor-led hours that can contribute with language development, CEF level attainment, and then language consolidation? A platform being used as a mere eWorkbook will not contribute to either language development, or CEF attainment, or consolidation since LMS exercises are regularly done on automatic pilot by language performers or without full comprehension of the subject-matter (thematic unit, syntactical structure, lexical expansion, and the like). This way of interacting with the LMS can lead language trainees from frustration to incomplete tasks and to zero consolidation of the content and conversational strategies covered in the coursebook.

          Frustration, which is a sign of an alteration in students’ affective filter, may be an indication that learners’ cognitive loads are affected. As explained by Prof. Olenka Bilash (2015), cognitive capacity “to think at any time is finite,” and that has consequences in a persons’ learning. “And in other to get something done, we use parts of that capacity” (Bilash, 2015); But when things go beyond an individual’s cognitive capacity in language learning, information contained in a platform can become too much content for learners who are not used to a blended learning orientation in their language studies. Based on Dr. Glick’s (2016) research findings on blended learning applied to language learning in a Mexican universtiy, “Students taking blended English language courses […] outperform students taking the same course in a face-to-face format.” This can be true up to certain extend, too, but if all conditions for Blended Learning are not fully met, pupils’ platform use will not produce the desired effect especially when simply used as an eWorkbook. Cognitive capacity will not be strengthened, either, and outperformance may not be tangible in grades but a sort of statistical hallucination.


          In the end, why did learners achieve so low scores on oral and written tests when compared to LMS / platform performance? Though this is not a conclusive qualitative research analysis, based on the statistics analysis (see chart), on interviews with language performers, and on personal memoranda, the inconsistency can be explained as follows. Learner autonomy does not equal platform work for the sake of task completion. That is, to do homework is not the same as profiting from a platform to consolidate learning; a grade is not that meaningful when it comes to learning. The time invested by language performers does not amount to learning consolidation, either. Just because a language trainee takes time to work on the LMS does not mean that learning consolidation is going to take place. eWorkbook-oriented platform sessions cannot be compared to instructor-led platform assignments when it comes to language development and consolidation with a Blended Learning philosophy. Finally, too much information handled by the student cognitive capacity can be way too overloaded when time on task is not enough or when language trainees lack the proper understanding of what is being studied. Once again, consolidation cannot happen surely and properly.

          To sum up, the accurate and precise use of an LMS is a vast green and fertile field of opportunities for both the trainees as for the language instructors. Trying to understand why student platform results show inconsistencies can be the way to see why they fail or why they succeed. Just because a learner gets 100% of LMS work performance, it does not mean that they are really acquiring and consolidating what is being given to them in textbooks and on the platform. Furthermore, the three reasons presented here may just be particular relevant to the teaching environment where I am currently working; it can perfectly differ from others. But what needs to be borne in mind is that these learners were not properly introduced to blended education and are now forcefully transitioning to a more blended learning-oriented use of the language platform they are using along with their textbooks.

References

Bilash, O. (2015, December 8). What is Cognitive Capacity? Retrieved from YouTube.Com: https://www.youtube.com/watch?v=SczbF6UYiLk

Glick, D. (2016, August 16-19). Maximizing Learning Outcomes through Blended Learning: What Research Shows. 21st Century Challenges ABLA 2016 Convention Program. Monterrey, Nuevo León, Mexico: Instituto Mexicano Norteamericano de Relaciones Culturales.



Saturday, September 24, 2016



The Road Less Traveled by: The Pedagogic Educator vs. the Andragogical Instructor

Andragogy, Higher Education, WAS 0 comments

Photograph taken in Honduras, CA and Contributed by Fernando Carranza

The Road Less Traveled by:
The Pedagogic Educator vs. the Andragogical Instructor

By Prof. Jonathan Acuña-Solano, M. Ed.
School of English
Faculty of Social Sciences
Universidad Latina de Costa Rica
Thursday, September 22, 2016
Post 295

          At this point of my teaching 20-year-old teaching career in higher education, I am still very uncertain of what it is actually believed by many of my colleagues at the private university setting where I have been working for the last 18 years of my faculty member life. Don’t take me wrong since I am not saying that my partners are now knowledgeable of what a pedagogic or Andragogical educator is and how they teach, but what is not clear to me is how teaching, and in turn –learning-, is taking place in the classrooms and in all courses, especially the ones at night, where the Working adult learners abound? Are colleagues of mine still sticking to pedagogic principles or walking the Andragogical less-traveled path in education?

          Understanding that as instructors we can find traditional students in class as well as working adult students (WASs), professors must understand that both types of learners are coming with different expectations to their classrooms. How content, success, learning demands, dependence for learning, construction of learning, application of what is learned, learning organization, and motivation manifest in the two types of students needs to be carefully thought of and proper actions need to be chosen to satisfy both types of learners in the construction of their knowledge, skills, and competences. And when we faculty members analyze the principles of horizontality and participation for WASs, we also need to make decisions to benefit both kinds of students co-existing in our teaching scenarios as well.
         
          Once, when talking about teaching scenarios, Malcolm Knowles (1984) stated that the definitions of Andragogy, pedagogy and Andragogy are not excluding one another:

"These definitions do not imply that children should be taught pedagogically and adults andragogically. Both terms only make a distinction between two sets of concepts about the students; the educator who adopts one of these groups of concepts will teach pedagogically, whether he/she works with children or with adults; and the one who adopts the other group will do so andragogically, whether the students are adults or children" (Knowles, 1984).

The importance behind Knowles’s explanation is that comprehending that learners such as WASs come to the classroom better equipped with lots of experience from the marketplace and jobs than traditional learners. And though traditional students may be lacking all this (workplace-related) schemata that can allow them to see their learning differently and helping them go in different directions while making them construct their own learning, they can also profit from their WASs counterparts. Learning can be more engaging and fun if the less-traveled road is walked by these two types of individuals.

          To have a better understanding of both teaching and learning scenarios, here you are presented with a chart that typifies pedagogy, Andragogy, and where both educational theories overlap. Several learning features are analyzed and hopefully you can come up with more overlapping areas that can help you and peers see the importance of accepting the challenge of teaching WASs along with traditional learners.

The pedagogic educator vs the andragogical educator from jonacuso

To understand the principles of horizontality and participation in Andragogy and directly linked to WASs, I would like to share –at this point- two different situations I faced at work with a working adult students\, which I think are wonderful examples that can be used for some good reflective teaching:

At the higher institution where I work, I often have learners who have been working as English teachers empirically for years. Last term I had this 45-year-old gentleman who had been working for over 15 years as an educator. In class discussions and during my lectures, his interventions went beyond the textbook but into his experiences and his maturity as a seasoned language instructor who was simply lacking his teaching degree. These are beyond any reasonable doubt horizontality in action and its fullest expression. My student assumed his learning process in a self-directed and self-controlled way; his maturity and experience stood out in his construction of learning and how the new information could be incorporated to his future teaching to better work in his high school.

No doubt my student demonstrated his horizontality predisposition in class, but also showed his active and meaningful participation. His level of critical thinking, active intervention, dialogue, interaction with peers and me, the instructor, stood out from the crowd of neophytes intending to digest information to become competent educators in the future. My male student showed his horizontality and participation that increased his expectations for learning beyond the course boundaries and the minimum requested in course outlines at our university.

          To sum up, having a good understanding of what a WAS is can help any faculty member in many different ways as stated in the chart shared in this blog post to travel the teaching road less traveled by. There are overlapping areas where the traditional learner and the WAS have a similar educational orientation, but there are other areas that are not the same at all and deserve the instructor’s attention. And when one gets to the horizontality and participation principles, these two kinds of learners can be quite different and both need to be taken care in class to guide them towards learning.

Reference

Knowles, M. (1984). The Adult Learner: A Neglected Species (3rd Ed.). Houston, TX: Gulf Publishing.



Thursday, September 22, 2016



Combining WASs’ Attitudes with Teaching Strategies

Higher Education, Teaching, Teaching Practices, WAS, Working Adult Student 0 comments

Photo taken over the Gulf of Mexico on August 15, 2016 by Jonathan Acuña

Combining WASs’ Attitudes with Teaching Strategies

By Prof. Jonathan Acuña-Solano, M. Ed.
School of English
Faculty of Social Sciences
Universidad Latina de Costa Rica
Saturday, September 17, 2016
Post 294

          As it was previously introduced in the former post (293), Working Adult Students have a series of attributes (or traits) that comprise the kind of learner s/he is, the essence of who they really are in terms of learning and motivation. Recounting a bit of what this WAS’s description includes, the following attributes are to be borne in mind: Knowledge and Abilities, Self-Concept, Expectations, Needs, and Attitudes. As suggested by Laureate Education (2016), there are different ways to capitalize from all these abilities if the instructor is able to envision the kind of strategy or strategies that can accompany it to have the WAS fully profit from his or her experience.
         
          The following chart intends to explore on the possibilities of adding teaching strategies for the WASs’ knowledge and abilities attribute. Though this is not a conclusive set of strategies, three are correlated with the chosen attribute: schema activation, case studies, and project-based learning (PBL) tasks. Each one will be outlined individually for a better grasp of the possibilities behind each teaching strategy.

WASs' knowledge and abilities chart from jonacuso

          To conclude, any of the WASs’ attributes (Knowledge and Abilities, Self-Concept, Expectations, Needs, and Attitudes) can be used in combination with learning strategies or teaching method. What is suggested here are three different strategies that I have found useful among the English Teaching Learning major students, who also happen to be sitting in any regular course at the university and mostly at night. I am almost certain than more approaches to teaching can be used with the attribute I decided to work on, and needless to mention that you are bound to find more to say in regards the other attributes that were not taken into account for this reflective exercise. Based on my personal experience with language learners and content courses, using schema activation as a simple prior knowledge enlivening technique, lots can be gained with WAS. Cases studies and PBL tasks are wonderful to prompt learners to start using what they are learning in combination with their empirical expertise gained at work.

Happy teaching!

References

Activating Schema. (n.d.). Obtenido de TesolClass.Com: http://www.tesolclass.com/lesson-planning/activating-schema/

Cased Study. (n.d.). Retrieved from BusinessDictionary.Com: http://www.businessdictionary.com/definition/case-study.html

Problem-Based Learning (PBL). (n.d.). Retrieved from Learning-Theories.Com: https://www.learning-theories.com/problem-based-learning-pbl.html


Saturday, September 17, 2016



The WAS's Attributes

Higher Education, Reflective Teaching, Teaching, Teaching Practices, WAS 0 comments

Taken from http://evolllution.com/opinions/audio-catering-growing-group-adult-students/

The WAS's Attributes

By Prof. Jonathan Acuña-Solano, M. Ed.
School of English
Faculty of Social Sciences
Universidad Latina de Costa Rica
Friday, September 16, 2016
Post 293

Working Adult Students (WASs) are indeed an important target audience among all types of higher education learners that need to be comprehended in terms of the challenges and advantages they represent for the instructor. WASs’ attitudes can be subdivided into five different categories that need to be further explored: their knowledge and abilities that are brought in to the classroom, the self concept, their expectations in terms of their learning and of their search for work-family-study balance, and their needs and attitudes in learning.

To have a better understanding of what these challenges are the following chart has been created to give the reader the chance to see every piece of information that needs to be considered when teaching these groups of learners. In spite of the challenges presented here, there are advantages for the instructor to really profit from this population and to make the class much more interesting by bringing learners’ prior work experiences to the frontline of teaching and to have them perfect their practices by providing them with a more concrete and concise guidance or focus.

the was's attributes chart from jonacuso

          The higher education instructors who find WASs in their classrooms must be aware of these attributes to plan accordingly. A university term cannot be foreseen with the absence of these students; they are going to be present and willing to learn. What needs to be carefully considered by the faculty member is how to take advantage of the WASs’ attributes to potentiate the class members’ learning with their work experiences. Simultaneously, the professor must consider what strategies need to be used to help all students become part of the learning community in the classroom and learn the course content deeply.


References

Laureate Education. (2016a). Knowledge and abilities of the Working Adult Student. 

Laureate Education. (2016b). Self Concept of the Working Adult Student.

Laureate Education. (2016c). Expectations of the Working Adult Student.

Laureate Education. (2016d). Needs of the Working Adult Student.

Laureate Education. (2016e). Attitudes of the Working Adult Student.


Friday, September 16, 2016



My 8th Lesson Learned at ABLA 2016, Houston, TX

ABLA, BNCs, Libraries, MakerSpace 0 comments

Taken from http://www.relacionesculturales.edu.mx/abla-2016/

My 8th Lesson Learned at ABLA 2016, Houston, TX
“CTJ’s Makerspace: Designing Memorable Learning Experiences”

By Prof. Jonathan Acuña-Solano, M. Ed.
School of English
Faculty of Social Sciences
Universidad Latina de Costa Rica
Thursday, September 15, 2016
Post 292

          Many times I have walked into our Binational Center’s (BNC) library to find it empty of users but a handful of elderly ones who are used to coming almost every day. I have had the same feeling when visiting the Campus Library at the private college I also work for, a place where people go to sleep or to get a seat to let the hours pass by. Then I also get to wonder if this is the same kind of experience people are living when crossing the threshold to their community’s libraries or in the higher education institutions they are studying at, too. And if this were the situation across our home countries, what kind of shift in the conception of a library is taking place nowadays?

          While attending Daniela Lyra Cardoso’s presentation at the ABLA 2016 convention in Houston, TX, I got confronted with the concept of “makerspace” for libraries. And as she stated in the introduction to her talk, “in a rapidly changing world, powered by social media and instant information, learning opportunities can be found everywhere” (Cardoso, 2016); but are we really taking advantage of all these learning chances that our dynamic world is providing us to teach our pupils? With the panorama described above, walking into a library today is making me believe that language performers in a BNC’s library do not take advantage of the treasures it has and that college students lack the ability to profit from a library’s services to get information for their course projects.

          Cardoso (2016) introduced many of us newbies to ABLA to the concept of “the makerspace movement.” I must confess that though I work for an BNC in Costa Rica in the area of curriculum, I have never heard of this movement before, but when I had a chance to see what libraries in the US and in other BNCs are doing nowadays, I started wondering why it is that we fell so behind in this learning, collaboration trend. Cardoso, who is working for Casa Thomas Jefferson in Brasilia (Brazil) showed us the great things that a makerspace in a library can do for a BNC and for the community where that institution is located. The more that Cardoso spoke, the more interested I became in the topic and in the initiative this Brazilian institution had devised to reach out to the community surrounding them. Was I then witnessing a change in paradigm in the conception of what libraries should be now that we are far into the 21st Century?

          Trying to give an answer to my question linked to a paradigm shift in what a library should be today, I first needed to understand the importance of the makerspace movement. As it is explained by Rendina (n.d.), “The Maker Movement has been around for a lot longer than many of us realize. Really, the desire to make things with our hands has existed since the dawn of man, and DIY culture has long played an important role in humanity.” And somehow all of us are part of the Do-It-Yourself (DIY) culture since we like to do things with our hands; hands-on activities can be more memorable and long-lasting for our learning than a mere explanation. Creativity is exercised and boosted with the aid of a makerspace for all kinds of library users. “Makerspaces combine manufacturing equipment, community, and education for the purposes of enabling community members to design, prototype and create manufactured works that wouldn’t be possible to create with the resources available to individuals working along” (Makerspace.Com, n.d.). This is a space open to the community and the students so they can exercise their creativity and collaboration and people skills with other members of that very same community. The library becomes a “think tank” for collaborative library users.

          Has the concept of libraries changed or evolved in this post-technology Internet revolution? With the advent of the Internet, an information revolution was to come; by having information a click away from home or from one’s mobile device changed the way we learn today. Libraries are not massively visited by learners nowadays. And this is happening because library’s decision-makers have not yet comprehended that the concept of what a library is has been evolving and including more ways of using the library space. And depending on the kind of library that is being run, we can get learning spaces like the one depicted by Cardoso during her presentation at ABLA 2016 where learners are everywhere in the library exercising their creativity regardless of the language that it is being used by library users.

          Having all these ideas revolving in my mind for several weeks now, I wanted to contribute a bit with this new conception of libraries in the 21st Century though I am no expert in the field. It seems to me, a practical educator, that we are in the verge of time where libraries’ effort needs to be refocused to embrace different ways of learning, to bring the people to make use of resources they have to offer, to help people develop multi-literacies and not just the black and white print books, to promote the learning of history, values, culture and so on, differently. The checklist created is indeed based on many of the sensible words spoken by Cardoso and my particular way of seeing a library in a BNC like the one we have in Costa Rica.

Living reality library assessment criteria checklist from jonacuso

As Cardoso (2016) explained in her ABLA 2016 Presentation, the library of the 21st Century is a place with a people-focused mission. A vital institutional space like a library needs to be a place for innovation. The space must invite learners to experience it differently with creativity boosters and spaces to help them co-construct their knowledge collaborativiely. As Cardoso (2016) also stated, it needs to be place where BNCs or higher education institutions, and why not community organizations, help all individuals become better for the world, for their families, for their nations, and for themselves. A library needs to be a place where learners can come to investigate the world to comprehend what is happening around us and take action when such things affect us all; we are providing them with spaces to become globally competent since discussions held in our libraries can become ways to help all individuals weigh perspectives coming from different angles. Libraries can become spaces to promote positive changes in our communities.

          If innovation is to think out of the box, the libraries can be those places where creativity can be boosted and exercised. Part of this think-out-of-the-box perspective for library use –no doubt- connects with the ideas presented by Cardoso (2016) during her presentation; by means of these public spaces we can create in our local libraries can help our citizens to learn how to communicate ideas to diverse groups of individuals. A makerspace or other action plans we can devise for our libraries are ways to help education in our home countries to be much better and ready to reach out to our communities. I hope not to ask my learners in the future, “how often do you check material from a library?,” and get statistics like this:

Number of Sts polled: 12
Topic: Library Use
Ages: 19-26
1 out of 12 checked out a book in the last 2 years
8.33%
5 out of 12 have never been to the campus library
41.67%
7 out of 12 have been to the library for other reasons not connected to consulting material
58.33%
0 out of 12 have participated in a talk organized by the campus library
0.00%
2 out of 12 have heard of multi-literacies and how they can boost their learning
16.67%
4 out of 12 have actually used the library to get together to collaborate on school projects
33.33%

Libraries’ need for innovation is more than present in this quick poll I made among my university students. But the fact that a library needs to invite learners to experience it differently is more than evident nowadays. I wish our libraries became makerspaces and places to generate discussion and consolidate communities of learning and communities of practice.

References

Cardoso, D. (2016, August 16-19). CTJ's Makerspace: Designing Memorable Learning Experiences. 21st Century Challenges ABLA 2016 Convention Program, Houston, TX. Monterrey, Nuevo León, Mexico: Instituto Mexicano Norteamericano de Relaciones Culturales.

Makerspace.Com. (n.d.). What's a Makerspace? Retrieved from Makerspace.Com: http://spaces.makerspace.com/

Rendina, D. (n.d.). MakerSpace Resources. Retrieved from Renovated Learning: http://renovatedlearning.com/makerspace-resources/



Additional Resources to Understand a bit more what a makerspace is all about.




Thursday, September 15, 2016



ABLA 2016’s 7th Lesson Learned: “Measuring the Impact of Training”

ABLA, BNCs, Kirkpatrick Model, Teacher Development, Teacher Training 0 comments

Taken from http://www.relacionesculturales.edu.mx/abla-2016/

ABLA 2016’s 7th Lesson Learned:
“Measuring the Impact of Training”

By Prof. Jonathan Acuña-Solano, M. Ed.
School of English
Faculty of Social Sciences
Universidad Latina de Costa Rica
Sunday, September 11, 2016
Post 291

          “One of the most important aspects of teacher training has to do with its impact in teaching skills and student learning” (Gómez, 2016). But how long does it take for a training team in a language school such as a Binational Center (BNC) to see the results of teacher coaching materialized in the staff’s teaching skills displayed in the classroom and to find evidence of how changes in instruction trigger an effect in student learning? The fact is that in terms of teacher training, instructor-coaching faculty members cannot expect to see or find any immediate result or evidence that the training has been moved into the class boundaries; outcomes can only be perceived later on, and they should be, as Gómez (2016) proposes, analyzed and measured in different time intervals to really see the effects of that teacher training.

          Though I do not watch over instructor training at the BNC I work for, being in charge of the Curriculum Development Team makes my partners and me participate in teacher coaching and also wonder how this can have a long-lasting effect in our teaching staff. During the ABLA 2016 convention in Houston, TX, German Gómez, from World Learning, talked about a training program they are currently carrying out in the Sultanate of Oman based on the Kirkpatrick Model for evaluating training impact, which was a complete novelty for me and a sounding measuring program after reading about it. Now, based on Gómez’s  talk at ABLA, “training aims at developing 4 key aspects ” (Gómez, Measuring the Impact of Training (PPTx), 2016). These crucial aspects are “knowledge” or “content required for the job,” “awareness” or “self-introspection of skill,” “skill” or “practical application of knowledge,” and “attitude,” or “the attitude towards a specific belief or practice.” These are the aspects that a training team needs to concentrate to consider how coaching sessions can have a long-lasting effect on teaching professionals working for our BNCs. These are the pillars supervisors and training decision makers should give some thorough follow-up to measure the understanding, application, and/or impact of “knowledge, awareness, skill, and attitude” presented to educators to positively affect “teaching skills and student learning.”

          During German Gómez’s ABLA presentation (2016), and bearing in mind the positive effect training can have in “teaching skills and student learning,” he asked the audience two questions regarding teacher coaching. “Why is measuring the impact of training important in your context / position?” (Gómez, Measuring the Impact of Training (PPTx), 2016). First of all, as I commented this point with Gómez himself, in my curriculum development position, it is crucial that language trainees get the proper coaching to be fully functional in a new language program or with improvements made to an existing program, whether that is for adults, teenagers, or children. The idea behind training, in the way we perceive it at the BNC I work for, is to enhance the teaching skills and style any of our teachers have. The enhancement in skills and style can have a positive effect in the way language trainees are being exposed to the contents they must learn from the various thematic units in the courses they take with us. Second of all, the constant visiting or re-visiting to topics related with our curricula allows the institution and the training team to somehow measure what the impact of training is in the short run. Measuring helps Academic Department training staff to actually see what is happening in our classrooms and how our classes are being delivered by our instructors to help us guarantee the quality of teaching our students are getting. Measuring is part of the quality control our BNC wants to exercise in its language programs to satisfy the demands of our current and future learners.

          “What are some ways in which you as a trainer / coordinator / administrator measure the impact of training in your teaching staff?” (Gómez, Measuring the Impact of Training (PPTx), 2016). When German Gómez asked us to share with our peers in the room, lots of things started to come to my memory: the times in which I was a supervisor and the way how supervision is now handled at our BNC in Costa Rica. At the beginning we coaches had to create our evaluation rubrics for class visits and observations. Based on those rubrics supervisors had to write a report of their trainees that had to be submitted to our site coordinator for them to see who was doing what was expected of them and what kind of corrective actions needed to be taken to help the teacher overcome any teaching issue s/he might be experiencing. But in hindsight, what was exactly expected? There were different types of trainings, but I cannot recall any real follow-up for those specific coaching sessions we had. Best practices were proposed, but in the end everyone decided to either use them or forget all about them. In the end, were we really measuring “the impact of training” in “teaching skills and student learning?” Most of our rubrics were connected to expected and ideal performances in the classroom, but our training team never asked ELT educators how they thought was the best way to measure the implementation of any of those so-called best practices in their courses.

Taken from Gómez (2016), Measuring the Impact of Training (PPTx)

          German Gómez gave many of us ABLA 2016 participants a good slap of reality in terms of what is actually and theoretically done to work with teaching professionals and their training nowadays. Participants were introduced to the theoretical model World Learning is currently using in the Sultanate of Oman to coach EL teaching professionals over there: The Kirkpatrick Model. To have a sample what this model is about, Gómez had us watch the a video to see -in 60 seconds- what the model can do for us and for our instructors in terms of the measurement of training and the time span needed to see the results of any training event. After watching the video about the model and comprehending that the model has four levels: reaction, learning, behavior, and results, the scope of action towards measurement changes drastically (The Daily Project Manager, 2015) (Gómez, Measuring the Impact of Training (PPTx), 2016).


          After listening to what German Gómez was explaining to us, my conception of language trainer coaching changed and widened my understanding of the four levels presented by the Kirkpatrick Model. Seeing each of the four levels, the following can be noted. Reaction refers to “the degree to which participants find the training favorable, engaging and relevant to their jobs” (The Kirkpatrick Partners, n.d.). Based on Gómez (2016), teachers should be measured to find out their immediate reaction right after the event by means of surveys, direct questionnaires, and so on. Learning encases “the degree to which participants acquire the intended knowledge, skills, attitude, confidence and commitment based on their participation in the training” (The Kirkpatrick Partners, n.d.). Gómez (2016) proposes that language instructors can also be “measured” in their learning after the training event by the same means. Behavior entails “the degree to which participants apply what they learned during training when they are back on the job” (The Kirkpatrick Partners, n.d.). Language educators, as stated by Gómez (2016) in his presentation, need to be measured three to five months after being trained by means of surveys, classroom observations, and interviews. Finally, results comprise “the degree to which targeted outcomes occur as a result of the training and the support and accountability package” (The Kirkpatrick Partners, n.d.). Gómez (2016) posits that these results can only be measured from six to twelve months after the training event by means of customer satisfaction results and manager results. All these facts are intended to make us BNC’s Academic Department coordinators understand that a training session held today will have different immediate effects or short or long-term sequels. The real impact of training can only be started to be measured after six months after the training event; before that moment, it is quite premature.

          Some of the most salient points connected to my 7th lesson learned at ABLA is that the Kirkpatrick Model is not a training program per se; training programs must be designed and developed by BNCs to guarantee quality in their programs. This model can be used as a solid ground to base any coaching program for teaching professionals in our institutions. The program, as it was also shared by Gómez (2016) with his experience in the Sultanate of Oman, needs to be open and participative for the teachers; that is, language trainers also need to have access to the training agenda in our schools to provide the institution with feedback related to what pedagogical areas they need to be trained on and how they should be measured by the team of teacher-coaching experts. Perhaps, as explained by Gómez (2016), teachers can participate in the creation of the rubrics the BNC can use to evaluate their own performance and accountability for the quality the training is looking for in their “teaching skills and student learning.”

References

Gómez, G. (2016, August 18). Measuring the Impact of Training (PPTx). PPTx for the ABLA 2016's Talk . Houston, Texas, United States: World Learning.

Gómez, G. (2016, August 16-19). Measuring the Impact of Training. 21st Century Challenges ABLA 2016 Convention Program . Monterrey, Nuevo León, Mexico: Centro Mexicano Norteamericano de Relaciones Culturales.

The Daily Project Manager. (2015, August 3). Kirkpatrick's 4 Levels of Evaluation. Retrieved from YouTube.Com: https://youtu.be/aw9sqEvfuf8

The Kirkpatrick Partners. (n.d.). The Kirkpatrick Model. Retrieved from The Kirkpatrick Partners: http://www.kirkpatrickpartners.com/OurPhilosophy/TheKirkpatrickModel



Saturday, September 10, 2016



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